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General Manager Salaried

Books-A-Million • Plano, TX, US • published 2026-09-25 15:51:32.311495

Description

### **Job Description** The General Manager is responsible for the day\-to\-day operation of 2nd \& Charles stores as a Manager On Duty in conjunction with the management team to maximize sales and customer service. The General Manager also oversees the execution of all aspects of store operations by providing effective leadership, achieving maximum sales and profits, controlling budgetary expenses, and managing the store team through training, development, and accountability. ### **Roles and Responsibilities** * Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines * Maintains the physical security of the Books\-A\-Million store they are assigned, and in doing so is a key\-holding member of management. * Plans, organizes, and directs store activities with the assistance of other store management. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Maintains used category cadencing and stock levels within the monthly budget. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Ensures ...

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