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Customer Service and Administrative Support Specialist

J Smegal Contracting • Lenox, MA, US • published 2026-10-10 15:03:03.655613

Description

Job Overview We are seeking a dynamic and detail\-oriented Customer Service and Administrative Support Specialist to join our team! This vital role combines exceptional customer service skills with efficient administrative support to ensure smooth daily operations. As a key point of contact for clients and visitors, you will handle multi\-line phone systems, and provide comprehensive office management. Your proactive approach, organizational skills, and ability to handle confidential information will help foster a welcoming environment while maintaining operational excellence. This paid position offers an exciting opportunity to grow your office and customer service expertise in a fast\-paced, supportive setting. Duties * Provide excellent customer service over the phone to our customers seeking Roofing, Spray Foam or Gutter projects. * Assist with project management duties such as downloading documents, drawings and other information into the CRM file. Updating information as needed and communicating with team members on changes. * Proven experience in office management or administrative support roles with clerical experience preferred * Act as a liaison between the office, field ...

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