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Customer Service Professional

AA Collectables Inc • Cooper City, FL, US • published 2026-10-12 20:22:09.409410

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Description

Customer Service Representative **Location:** On\-site, Fort Lauderdale, FL **Reports to:** Customer Service Manager **Schedule:** Full\-time, 40 hours per week (Workweek will include weekends) **Salary:** $41,000–$45,000 annually About the Role Collectors expect more than great service — they expect knowledge, professionalism, and trust. We are seeking a dependable, detail\-oriented **Customer Service Representative** to support our customers across multiple channels, including phone, email, online platforms, and in\-person interactions. This position will work directly under the Customer Service Manager to ensure customers receive timely, accurate, and professional assistance while maintaining the company's high standards of service. What You'll Do * Respond to customer inquiries via phone, email, chat, and in\-person interactions. * Assist customers with orders, shipping updates, returns, product availability, and general questions. * Resolve routine customer concerns and escalate complex issues to the Customer Service Manager. * Maintain accurate customer records and document interactions in company systems. * Assist with Shopify orders, customer accounts, and other e\-commerce...


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