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Manager, eCommerce & CX

L'Oréal • New York, NY, US • published 2026-10-10 09:03:13.242830

Description

E\-Commerce Conversion \& Shelf Strategy (CX) **Job Title:** Manager, E\-Commerce Conversion \& Shelf Strategy (CX) **Division:** L’Oréal Dermatological Beauty (LDB) **Reports To:** AVP, E\-Commerce \& Commercial Strategy **Location:** Hudson Yards, NY Who We Are The Digital Shelf and Conversion team at L’Oréal Dermatological Beauty (LDB) helps shoppers find, understand, and purchase our brands across retailer websites. We use data and shopper insights to improve digital shelf health, strengthen product detail pages, and optimize the online journey across retail partners such as Walmart, Target, and Ulta. The Opportunity \& Your Impact As the Conversion \& Shelf Specialist, you will turn digital shelf and shopper insights into improvements across retailer e\-commerce sites. You will analyze conversion drivers and barriers, prioritize and execute product detail page and journey improvements, and coordinate content and asset needs with brand and internal teams. You will also monitor performance, identify availability concerns, and help ensure retailer experiences meet LDB’s priorities. Key Job Responsibilities * Conversion Strategy \& Execution: Identify conversion drivers and barrie...

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