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Guest Service Specialist

Olmo • New Haven, CT, US • published 2026-10-14 08:32:16.598267

Description

KIWI WANTED: Join the \#PBT at Olmo Bagels **New Haven's Award\-Winning Bagel Shop is Hiring** *Best of the Fest NYC BagelFest 2023 \| Top 32 Bagel Shops Nationally \| Best Breakfast CT 2024 \& 2025* *What's a Kiwi?* No, it's not a fuzzy fruit. At Olmo, a **Kiwi** is the heartbeat of our shop—the first smile guests see, the energy that keeps the line moving, and the person who makes every morning better. You're the one turning "I need coffee" into "I love this place." **Think:** Barista meets hospitality ninja meets breakfast MVP. What You'll Do **Coffee Bar Excellence** * Master our Jim's Organic coffee program * Keep the bar organized, stocked, and running smoothly **Guest Experience Magic** * Create "Hospitality Moments"—those surprise\-and\-delight interactions that turn first\-timers into regulars * Ring up orders with accuracy and speed * Answer questions about our New Haven\-style bagels (yes, we're different from NY and Montreal—you'll learn why) * Handle the rush with grace, humor, and teamwork **Uphold the Standard** * We don't serve bad bagels. Ever. You're part of keeping that promise. * Maintain cleanliness standards that reflect our \#PBT (Professional Bagel Team) men...

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