Service Manager | Established Equipment Dealership | Central Florida

Global Turf Equipment Sales & Rentals • Plant City, FL, US • published 2026-09-23 05:43:16.039507

Description

**Service Manager \& Warranty Administrator** **Location:** Plant City, Florida **Employment Type:** Full\-Time About the Role We are seeking an experienced **Service Manager \& Warranty Administrator** to lead the day\-to\-day service operations of our equipment dealership. This is a hands\-on management position responsible for coordinating our field service team, managing customer service requests from start to finish, and overseeing all manufacturer warranty claims. The ideal candidate has prior **equipment dealership experience** and understands the complete service process—from the initial customer request through diagnosis, estimating, repair authorization, warranty submission, invoicing, and payment. **Key Responsibilities** * Manage and coordinate the **field service team**, including scheduling, dispatching, prioritization, and follow\-up on open service work. * Serve as a primary point of contact for customers regarding service requests, repair status, estimates, approvals, invoices, and payments. * Prepare and communicate repair estimates and obtain customer authorization before work proceeds when required. * Manage the dealership's **manufacturer warranty process from ...

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