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Operations Manager - Security Services

Total Security LLC • Akron, OH, US • published 2026-09-25 21:51:46.202972

Description

**About the Position** Total Security LLC is seeking a motivated, experienced, and dependable Operations Manager to join our security services team. The Operations Manager will be responsible for overseeing the daily operations of our **Gate Attendant program**, ensuring employees are properly staffed, trained, supervised, and performing their duties in accordance with company and client standards. This is a **hands\-on management position**. The ideal candidate must be comfortable working in the field, visiting multiple locations, communicating with employees and client management, and addressing operational issues as they arise. **Primary Responsibilities** * Oversee the daily activities and performance of Gate Attendants at assigned locations. * Conduct regular site visits to ensure employees are following company policies, procedures, and client expectations. * Monitor employee attendance, punctuality, appearance, professionalism, and overall job performance. * Ensure all assigned shifts are properly staffed and coordinate coverage for call\-offs, absences, and open shifts. * Provide ongoing coaching and corrective action when employees are not meeting company or client expecta...

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