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Product Manager Customer Care (f/m/d) | Fixed-Term Parental Leave Cover

Thermondo • Berlin (Zentrale) • published 2026-08-30 08:43:40.056980

Description

We're looking forJoin our innovative team at thermondo as a Product Manger (f/m/d and make a significant impact in reducing carbon footprints in private households. We value proactive problem-solving, innovative technology solutions, and the ability to clearly communicate technical information across departments. If you are a passionate to leverage technology for a sustainable future, thermondo is the place for you.If you enjoy thisDeveloping and executing a strategic product roadmap for Customer Care, ensuring that customers receive fast, high-quality resolutions.Identifying the right opportunities, testing ideas quickly with AI prototypes and turning validated concepts into useful products.Leading a cross-functional team through discovery, prioritisation and delivery.Standardising and automating operational processes with the Customer Care leadership team, ensuring that new solutions work in day-to-day operations.Measuring the impact of your products through customer satisfaction, user feedback and adoption, as well as resolution times and quality, and continuously improving based on what you learn.And recognise yourself hereYou have at least three years of experience as a Produc...

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