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Patient Services Specialist

SunState Medical Specialists • Miami, FL, US • published 2026-10-10 03:03:06.998656

Description

Why Join Us? SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community\-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high\-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in\-house pharmacy and laboratory capabilities, care management, theranostics, cutting\-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top\-tier physicians to help increase access to affordable, high\-quality care throughout the state. **Job Description:** As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. Customer Service * Monitoring and reacting to patient feedback * Monitoring the flow of patients and directing as appropriate * Answering and attending to all telephone calls in a timely man...

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