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Tram General Manager

Goldbelt • Juneau, AK, US • published 2026-10-10 09:03:13.334513

Description

Overview: SUMMARY Responsible for the overall leadership, operations, financial performance, and guest experience of a high\-volume aerial tramway tourist attraction. Oversees daily tramway operations, safety and regulatory compliance, facilities, retail and food \& beverage operations, staffing, budgeting, marketing, and customer service. Leads and develops a diverse team while ensuring an exceptional, safe, and memorable visitor experience. Builds strong relationships with tourism partners, vendors, community stakeholders, and regulatory agencies while identifying opportunities to grow revenue, improve operational efficiency, and strengthen the attraction’s reputation as a premier destination. Responsibilities: ESSENTIAL JOB FUNCTIONS * **Operations \& Attraction Management:** Provide overall leadership for the safe, efficient, and profitable operation of the aerial tramway and all associated visitor services, facilities, amenities, and daily operations. * **Safety, Compliance \& Risk Management:** Ensure the highest standards of safety, regulatory compliance, emergency preparedness, risk management, inspections, and incident response are maintained for employees, guests, and con...

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