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Guest Services Specialist - Part Time

Juut SalonSpa • Saint Paul, MN, US • published 2026-10-15 20:18:12.459203

Description

As a **Guest Service Specialist,** you are responsible for providing an elevated customer experience to all JUUT guests. **Key Responsibilities** Guest Experience * Greet guests upon arrival with the appropriate welcome utilized for new or returning guests. * Check in guests, give salon tour and welcome gift to all new JUUT guests, and offer add\-on services as available following guest’s scheduled service. * Escort guest to waiting area, hang up coat if necessary, and offer beverage to all guests. * Perform confirmation calls to guests and offer add\-on services during call. * Check out guests by ringing up their services, closing out the sale of retail products recommended, scheduling their next appointment, and finishing with an authentic thank you. * Answer incoming guest calls. Schedule appointments with proper artist or therapist through matchmaking, seeking to find and meet the guest’s hair, skin, and body care needs. Offer add\-ons and upsell booked appointments as appropriate. * Capture guest data completely and accurately and manage this data with privacy and discretion. * Learn the artists at the salon, including services provided, specialties, and experience level to sc...

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