Account Manager

True Solutions • Bethany, OK, US • published 2026-09-21 22:42:50.069759

Description

The Account Manager will serve as the primary operator of an assigned facility. They will manage the operations of their appointed area of service to the best of their ability, representing True Solutions in a positive, customer, client, and employee always\-driven light. **Key Responsibilities** **Client \& Contract Management** * Serve as the primary point of contact for client stakeholders. * Ensure all contractual requirements and service\-level agreements (SLAs) are met. * Conduct regular client check\-ins, walkthroughs, and performance reviews. * Identify opportunities for service improvement or contract expansion. **Operational Oversight** * Manage daily custodial operations for assigned facilities. * Develop work schedules, cleaning plans, and labor budgets. * Ensure compliance with safety standards, company policies, and regulatory guidelines. * Address and resolve service issues or emergencies promptly. **Team Leadership \& Staffing** * Recruit, train, supervise, and evaluate custodial staff and supervisors. * Monitor performance, provide coaching, and conduct corrective actions as needed. * Ensure adequate staffing levels and manage labor hours within budget. **Quality A...

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