Dedicated Operations Manager

Riverside Transport • Midway, GA, US • published 2026-09-23 05:43:16.130151

Description

**DEDICATED OPERATIONS MANAGER** The central mission of a Dedicated Operations Manager is to maintain and increase revenue by managing a portfolio of accounts with specific set sales goals. Goals will be monthly, quarterly, and annual. The production will come by executing against our defined sales process to develop a strategy for ongoing growth and development of assigned accounts. This role works between the sales and carrier teams to define success for each customer and ensure RTI customers receive the best possible experience.**Key Responsibilities**:* Engage customers to build relationships to win more business and generate organic growth * Bid upon and pull freight from large customer load boards * Pull freight from ad hoc customer e\-mails and phone calls * Competitively price RFPs * Hold regularly scheduled service review meetings with the clients * Manage personal portfolio metrics (revenue, margin, monthly forecast, forecast accuracy, volume, etc.) * Understand and execute against the sales process to manage accounts * Develop a comprehensive understanding of the transportation brokerage industry * Think strategically around customer problems to deliver our value proposi...

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