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Technical Service Specialist North (TSS)

SANY America, Inc. • Remote, US • published 2026-10-01 03:58:50.022901

Description

**ABOUT THE ROLE** SANY America is looking to recruit a driven, forward\-thinking, and highly motivated **Technical Services Specialist (Northeast Central)** (TSS)\-Field. With the deep investment and backing of SANY Group, the Sany America's business expects to grow significantly in the coming years. Critical to this growth is the appointment of a high\-quality TSS who is responsible for overseeing technical support for dealers and customers. This position will be both office\-based and field\-based, who will work closely on problem resolution. This TSS is responsible for working with dealers and customers to ensure prompt repair of heavy construction machines (such as motor graders and compaction rollers) and the development of solutions for known and emerging issues based on service cases and field experiences. This role will require someone who can balance multiple tasks while being a problem solver that can resolve complex machine issues. **Key Responsibilities** * Work with dealer technicians to resolve complex technical issues in a timely manner. * Review cases for dealers and customers in assigned region, support case resolution. * After resolving an issue develop a technic...

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