Aftermarket Sales Customer Support Representative

Bakon Food Equipment • Kansas City, MO, US • published 2026-09-23 05:43:16.124544

Description

Shift 1 (United States of America) **Position Summary:** * Identify and pursue aftermarket sales opportunities with existing customers and new prospects. * Prepare quotations for components and parts manufactured in\-house or purchased from outside suppliers. * Coordinate and communicate within the organization to achieve and exceed sales goals. * Maintain strong customer relationships, attend tradeshows, and visit customers as required. **Hybrid role based in Kansas City, MO or Whitewater, WI** **Work You’ll Do:** * Provide post\-sale technical support services such as installation, troubleshooting, and maintenance. * Resolve customer issues fairly and in accordance with consumer laws. * Offer product and service information and identify opportunities for upselling. * Respond timely to customer inquiries via various communication channels. * Maintain good customer relations and ensure customer claims are addressed effectively. * Collaborate with internal teams to ensure customer needs are met. * Manage workload independently with periodic supervision. * Other duties as assigned to support customer satisfaction and operational efficiency. **Team:** This role is part of the Aftermar...

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