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CUSTOMER SERVICE / OFFICE SUPPORT REPRESENTATIVE

Heels and Hammers Construction • Chicago, IL, US • published 2026-10-05 07:41:26.879558

Description

**Job Summary** CUSTOMER SERVICE / OFFICE SUPPORT REPRESENTATIVE Heels and Hammers Construction, LLC **Location:** Chicago, Illinois **Position:** Full\-Time **Reports To:** Office Manager Heels and Hammers Construction, LLC is seeking a Customer Service / Office Support Representative to support our Office Manager and assist with the daily administrative and customer service operations of our growing construction company. The ideal candidate is professional, organized, dependable, and comfortable communicating with customers, employees and vendors. **Responsibilities** * Answer and respond to customer calls, emails, and messages. * Provide customers with scheduling and routine project updates. * Document customer questions, concerns, and follow\-ups. * Assist the Office Manager with daily administrative duties. * Maintain organized customer and project files. * Assist with scheduling appointments and coordinating customer communications. * File and distribute company documents. * Assist with collecting project photographs, signatures, and required paperwork. * Communicate with field employees, vendors, and customers as directed. * Assist with customer follow\-up and project comple...

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