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Order Coordinator

Time Manufacturing Company • Waco, TX, US • published 2026-10-15 14:18:36.980412

Description

**Job Summary:** **The Order Coordinator is responsible for accurate customer order entry in Epicor and for tracking the related job through shipment and invoice readiness. Working with Sales, Order Management, Finance, Scheduling, Planning, Production, Materials, and Shipping, this role verifies that required order documentation and ERP transactions are complete, resolves or escalates exceptions, and helps prevent delays to shipment and billing.** **Key Responsibilities:** * **Review the Sales Order Packet for completeness, including the signed purchase order, blaze sheet, credit release, and other required documentation.** * **Validate customer\-supplied chassis information and estimated arrival date before production slotting.** * **Accurately enter customer orders, line items, and configurations into Epicor.** * **Coordinate with Sales and Order Management to confirm install date availability.** * **Maintain accurate Customer Request Date, Promise Date, Chassis Receipt Date, Install Start Date, and Ship Date fields.** * **Identify discrepancies between customer purchase orders and internal configurations and coordinate their resolution.** * **Initiate the Sales Order Acknowledg...

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