Assistant Manager-Operations

Sagility • Remote, US • published 2026-09-22 23:43:00.325691

Description

**About Sagility** ------------------ Sagility combines industry\-leading technology and transformation\-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of an Assistant Manager Operations is to assist in managing overall account performance and financial profits by coaching and developing Sr. Supervisors to deliver quality performance. Managing Sr. Supervisors to ensure day to day operations are successful **Job title:** Assistant Manager\-Operations **Job Description:** **Education:** High School Diploma or equivalent required. BA/BS in Business Administration or related field or equivalent preferred but not necessary. **Experience:** 2\+ years experience in customer service, call center or related field, including 1 year in management. Healthcare Industry Preferred **Mandatory Skills:** * Exceptional interpersonal, customer service, problem\...

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