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Front End Operations Supervisor (Meritain Health)

CVS Health • Columbus, OH, US • published 2026-09-26 09:51:26.248004

Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. **Position Summary** The Front End Operations Supervisor is responsible for leading a team of approximately 20 employees and overseeing the day\-to\-day operations of mail intake, document processing, and workflow management. This role provides direct supervision, coaching, and performance support through regular one\-on\-one meetings, team communications, and operational oversight to ensure service levels and business objectives are met. Key responsibilities include managing the daily workload associated with in\-house printing, returned mail processing, document scanning, check handling, and mail indexing activities. The Supervisor is responsible for monitoring work queues, balancing resources, addressing operational issues, and ensuring timely ...

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