Patient Services Specialist /Harborview Radiology Services

University Of Washington • Seattle, WA, US • published 2026-09-23 11:43:00.888790

Description

**Job Description** **Harborview \- Radiology Services** has an outstanding opportunity for a **Patient Services Specialist 2\.** **WORK SCHEDULE** * Full\-time Days , 100% FTE * Mondays, Fridays, Saturdays and Sundays/10 hour shifts * On\-site/No Telework **POSITION HIGHLIGHTS** * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES** * **Manage High\-Volume Scheduling:** Coordinate high\-volume outpatient mammography screening appointments and monitor Epic queues to optimize clinic templates and minimize patient waitlists. * **Acquire External Imaging Records:** Proactively reach out to outside healthcare facilities to request, expedite, and track historical mammography films and radiologic reports needed for clinical comparison. * **Process Medical Image Intake:** Coordinate the technical upload and data reconciliation of external medical images and reports into the UW Medicine EMR and Radiology PACS systems * **Handle Release of Information (ROI) Requests:** Meticulously review, prioritize, and process daily medical records requests within Epic to ensure ...

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