Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

HCLTech • US • published 2026-09-22 10:42:51.243632

Description

Administrator \- Miscrosoft Windows,Microsoft Servers RDS,Touch Services Others, Pennsylvania **Job Summary** --------------- The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ensure device reliability, end user productivity, and zero disruption to clinical and business operations. The role provides physical presence and smart hands capabilities that cannot be fulfilled remotely, especially in environments where uptime, speed, and accuracy directly impact patient care. This position is a critical extension of healthcare IT operations, bridging Service Desk, Infrastructure, Network, Security, and Application support teams by executing physical, device level, and site specific support activities. The role requires strong technical capability, disciplined process adherence, high situational awareness, and strict compliance with healthcare safety, access, and security standards. **Key Responsibilities** ------------------------ 1\. Onsite Deskside \& Field Incident Resolution • Act as the primary onsite technical resolver for incidents escalated by the Service Desk. • Provide in person support for clinician...

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