All jobs → Partner boards

Guest Service Specialist 11p-730a

Rescue Outreach Mission of Central Florida • Sanford, FL, US • published 2026-10-06 01:33:33.815509

Description

Guest Service Specialist The role of the Guest Service Specialist is to ensure the safety and security of the facility and to ensure guests have access to the supplies and resources they require while residing at the shelter. Guest Service Specialists intervene when issues arise and perform routine shelter operation tasks. This position requires a mature and professional individual with excellent interpersonal skills, highly developed customer service skills, and the ability to deal with individuals in a crisis situation. The Guest Service Specialist interacts with guests in a supportive way that fosters mutual respect, clear communication, and always with the goal in mind to return to permanent housing. RESPONSIBILITIES * Works on a daily basis with residents to ensure that they have all necessary supplies and resources needed * Provide excellent customer service to residents and guests * Attends and participates in staff meetings and provide input pertinent to other shelter staff * Intervenes when issues arise concerning guests and residents * Communicates daily with the Housing Specialist \& Case Management Team to give updates on the residents’ progress * Works with the Directo...

Get jobs like this daily in Telegram: @careeri_bot