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Client Services Specialist, NST

Veritext • Orlando, FL, US • published 2026-11-05 12:59:21.365007

Description

At Veritext, we focus on the details – so legal teams can focus on the case. **About the role:** Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Services Specialist (Corporate), you’ll be the go\-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You’ll handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up to ensure expectations are exceeded and every client walks away impressed. If you love follow\-through, attention to detail, and making sure nothing slips through the cracks, this is your moment. **What you'll get to do:** * Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team * Respond to all client requests received via email and/or phone queue timely * Resolve issues and/or escalate as needed; collaborate with applicable department...

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