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Customer Service Supervisor | Clinical Research Navigation

Iowa Diabetes • West Des Moines, IA, US • published 2026-10-01 21:59:21.770460

Description

Ready for a leadership role with purpose? At Iowa Diabetes, you’ll help lead a team at the intersection of patient engagement, innovation, and cutting\-edge research. As a **Navigator Supervisor**, you’ll lead Iowa Diabetes’ Navigator team, focused on customer service and patient engagement. You’ll coach and develop employees, track performance, improve processes, and help drive recruitment efforts for clinical research studies. We’re looking for a leader who brings energy, accountability, and a genuine passion for helping people grow and making a difference beyond the walls of Iowa Diabetes. If you enjoy coaching a team, working with data, solving problems, and turning ideas into action, you’ll have the opportunity to make an impact on your team, your community, and the future of healthcare. Lead the team. Improve the process. Expand the impact. **How We’re Different** Founded in 2007, Iowa Diabetes is a leading diabetes research and care organization in West Des Moines, Iowa, dedicated to improving the lives of adults and children living with diabetes, obesity, and related conditions. Through comprehensive clinical care, patient education, and innovative research, our team has co...

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