Operations Supervisor

Sagility • Remote, US • published 2026-09-22 23:43:00.325726

Description

**About Sagility** ------------------ Sagility combines industry\-leading technology and transformation\-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of a Supervisor is to ensure the highest level of service for our clients by coaching and developing our customer service representatives and managing performance to consistently meet and exceed client expectations. **Job title:** Operations Supervisor **Job Description:** **Education:** * High School Diploma or equivalent required, Associates or Bachelor’s degree preferred **Experience:** * 1\-2\+ years credentialing experience * Minimum of 1 year of Supervisor experience **Mandatory Skills:** * Excellent interpersonal, customer service, problem\-solving, verbal and written communication, and conflict resolution skills. * Proficiency with the necessary technology, including computers, softwar...

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