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Lead Patient Services Specialist - UW Medicine Primary Care at Ravenna

University Of Washington • Seattle, WA, US • published 2026-10-01 03:58:50.018244

Description

**Job Description** **UW Medicine Primary Care at Ravenna** has an outstanding opportunity for a **Patient Services Specialist Lead.** **WORK SCHEDULE** * Full\-time, 100% FTE (40 hours per week) Day Shift * **DEPARTMENT DESCRIPTION** UW Medicine Primary Care at Ravenna offers personalized care for every stage of life, conveniently located on 25th Ave. NE, just west of University Village We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or need treatment for an illness or injury – we’ve got you covered. **POSITION HIGHLIGHTS** * Conveniently located near public transportation * Make a difference for the patients and employees we serve Opportunity to provide career growth * **PRIMARY JOB RESPONSIBILITIES** * Lead Patient Services Specialists and other assigned staff * Direct, schedule and assist in the training of staff; provide feedback to supervisor on staff's performance * Monitor daily performance dashboard; call waiting, queues, abandon rate and ensure daily work complete and accurate * Identify and resolve problems or unusual situations; recommend changes as nec...

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