Financial Services-Service Specialist

Statewide FCU • Cleveland, MS, US • published 2026-09-19 05:37:23.258035

Description

**POSITION SUMMARY:** The purpose of this position is to assist Statewide Credit Union in living out our Brand Essence, “One Team.” This is accomplished by exhibiting our Brand Promises in every interaction with members and team members. A key component of this effort is to *recognize member needs and recommend credit union product solutions so that every encounter with a member can make a difference in their life.* In addition, maintain branch surroundings that reflect the Credit Union’s Brand. Provide accurate routine member transactions in accordance with Credit Union policy. **POSITION ESSENTIAL DUTIES:** Deliver outstanding service to both members and team members that is reflective our Brand Messages: * We understand what you’re going through. * We’re from here, we look out for each other. * Working together for common goals. * Finding and Sharing Success. * One Team. One Statewide. Meet or exceed all service expectations as measured by Member XP and The Internal Service Survey. Meet and exceed all sales and referral expectations as established for the position Possess adequate product knowledge as measured by the annual product knowledge certification assessment Provide loan...

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