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Business Operations Manager

The UPS Store Kenmore • Kenmore, WA, US • published 2026-09-28 08:55:07.283407

Description

Operations ManagerCompany Overview We are a locally owned group of The UPS Store locations providing shipping, printing, packing, mailbox, notary, and business services to individuals, entrepreneurs, and small businesses. Our goal is simple: provide an exceptional customer experience while educating our customers on the services and solutions that can make their lives and businesses easier. We are looking for an Operations Manager who can lead from the front, develop a strong team, maintain high operational standards, and help drive sales and profitability across our stores. Job Summary The Operations Manager is responsible for the day\-to\-day performance and operational success of our stores. This is a **hands\-on leadership position** for someone who can balance customer service, employee management, sales, financial performance, and the physical demands of a busy retail shipping and business\-services environment. The ideal candidate is organized, dependable, proactive, and confident leading a team. They must be willing to jump in and do the work when needed, including working the sales counter, packing shipments, building crates, assisting customers, and covering staffing need...

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