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Patient Service Specialist - Pineville

Tryon Medical Partners • Charlotte, NC, US • published 2026-09-24 04:04:30.497547

Description

**Patient Service Specialist \- Pineville** **Job Summary:** This position provides support with the intake and processing of patients presenting for care, and other relative activities. *(This is a full\-time position that will support our Pineville office, Monday to Friday)* **Primary Job Responsibilities/Tasks may include, but not limited to:*** Schedule appointments in athenaNet. * Prepare new patient charts and/or paperwork at patient presentation. * Greet patients and visitors in a professional and welcoming manner. Communicate with patient during visit as necessary. * Accurately perform registration process. * Ensure all requirements and fields are satisfied and complete. * Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary. * Collect co\-payments, outstanding balances, pre\-payments, payment plans at Check\-In according to organizational financial policies, provide receipt of payment. * Create Credit Card on File Contracts at Check\-In. * Collect deductible, co\-insurance, and payment for services not covered by insurance at Check\-Out. * Work “Day End Review” report. * Answers inbound and/or makes outbound telepho...

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