Case Coordinator / Office Administrator

GIE Dental Laboratory • Glendale, CA, US • published 2026-09-21 22:42:50.128824

Description

**Job Title:** Case Coordinator / Office Administrator **Company:** GIE Dental Lab (Glendale Implant \& Esthetics) — Glendale, CA **About Us:** GIE Dental Lab is a family\-owned, NADL\-certified full\-service dental laboratory based in Glendale, CA. We work directly with dental offices to produce high\-quality restorative and implant cases. **Job Summary:** We're looking for an organized, detail\-oriented Case Coordinator to manage the daily flow of communication, case tracking, and billing between our lab and the dental offices we serve. This is a central role in our operation, you'll be the main point of contact keeping cases on schedule and our accounts accurate. **Responsibilities:** Client Communication \& Case Follow\-Up * Answer phones and serve as the primary contact for dental offices * Call offices to confirm patient appointment dates and collect missing information (shade selection, photos, etc.) * Monitor upcoming case due dates and flag cases approaching deadline * Notify lab staff when a case is rush and needs to ship same\-day or next\-day to arrive on time * Place notes/markers on case pans for cases needing special attention Case Entry \& Tracking * Enter new incom...

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