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Transactions Specialist II - Payment Services

JPMorganChase • Westerville, OH, US • published 2026-10-01 03:58:50.018551

Description

**JOB DESCRIPTION** Join our dynamic team as a Transaction Specialist II and make a significant impact by ensuring seamless processing of customer transactions. As a Transactions Specialist II at JPMorgan Chase, you will make a significant impact by ensuring seamless processing of customer transactions. Our Westerville, Ohio location processes approximately 20,000 transactions per month, with daily volume driven by USPS, FedEx, UPS, and DHL deliveries. The main objective is to expedite deposit/payment processing by the end of the workday to meet our regulatory requirements. All transactions are screened for negotiability standards and are processed using Teller Express. **Job responsibilities** * Provide superior service aligned to the organization's “Our Values”: Service, Heart, Curiosity, Courage, and Excellence. * Process deposits and payments accurately and efficiently while meeting quality standards. * Follow established policies, procedures, and negotiability standards; ensure work is completed end\-to\-end with strong mindfulness. * Identify exceptions or risks in the process and escalate issues appropriately and timely. * Contribute to a positive, collaborative culture; sup...

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