All jobs → Arbeitnow

Customer Support Manager (m/f/d)

Voize • Berlin • published 2026-09-12 04:56:34.165102

Description

🎤 Why voize? Because we’re more than just a job!At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people.We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time. We don’t replace humans - we support and amplify their impact. Today, 1,100+ care facilities trust voize, and over 75,000 nurses rely on our AI companion to ease their daily workload.Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!💡 Your Mission: Own inbound support and drive great resolutionsAs a Customer Support Manager at voize, you are responsible for delivering a consistently excellent customer experience across our inbound channels — voice, chat, and email.You make sure customers get fast, helpful answers, and you keep cases moving from first contact to resolution. When an issue...

Get jobs like this daily in Telegram: @careeri_bot