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Hotel Night Auditor

SureStay Hotel by Best Western - Ellensburg • Ellensburg, WA, US • published 2026-10-12 09:03:52.571892

Description

**About us** We are professional, agile, customer\-centric and our goal is to continue with our excellent customer service and guest relations. If you want to work in an everchanging environment where there is always something new and exciting this is the place for you. \`\`\`Duties\`\`\` This is an overnight position from 11PM to 7AM. We are seeking a detail\-oriented and customer\-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel during the overnight hours. Your main duties will include performing front desk duties, managing phone systems, and providing excellent guest services. Responsibilities: \- Conduct night audit procedures to ensure accuracy and completeness of financial transactions \- Verify the accuracy of guest accounts by reconciling charges and payments \- Handle guest check\-ins and check\-outs efficiently and professionally \- Assist guests with inquiries, requests, and complaints in a timely and courteous manner \- Manage phone systems, answer incoming calls, and provide information to callers \- Maintain a clean and organized front desk area \- Collaborate with other hotel department...

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