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Hotel Night Auditor

Holiday Inn • Pelham, AL, US • published 2026-10-27 15:20:35.212454

Description

**Job Overview** As a Hotel Night Auditor, you’ll keep overnight hotel operations running smoothly by welcoming guests, managing front desk requests, and completing the night audit. You’ll review daily transactions, reconcile records, and prepare clear reports for the next shift. Your hospitality, attention to detail, and calm customer service help guests feel supported at any hour. **Responsibilities** * Welcome guests, manage check\-ins and check\-outs, and respond to guest services requests with professional phone etiquette and clear client communication. * Complete the night audit, verify transactions, reconcile accounts, and prepare accurate shift reports using property management systems (PMS) and hospitality reservation systems. * Handle questions and customer service problems, coordinate with relevant hotel teams, and maintain positive guest relations. * Follow hotel emergency procedures and communicate promptly when overnight issues arise. * Your impact: Accurate overnight records help the next shift serve guests smoothly and make informed decisions. **Requirements** * Experience in front desk, guest services, customer service, or hotel operations; hotel experience is pref...

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