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Assistant General Manager

Comfort Inn by Choice Hotels • Oak Hill, WV, US • published 2026-10-29 21:15:52.616567

Description

**JOB DISCRIPTION:** **GUEST RELATIONS:** * Be readily available/approachable for all guests. * Ensure that departments achieve or exceed guest's service expectations. * Take proactive approaches when dealing with guest concerns. * Extend professionalism and courtesy to guests at all times. * Become involved in community and/or government affairs. **ASSOCIATE TEAM:** * Be in proper business professional attire, including name tag, earpiece and radio. * Attitude must be conducive to team growth, hospitality and a serving environment. * Communicate all goals and results with associates. * Promote teamwork and associate morale. * Lead by example demonstrating self\-confidence, energy and enthusiasm. * Motivate and encourage staff to solve guest and associate related concerns. * Communicate career opportunities to team leaders and associates. * Recognize good team performance on a continuous basis through reward and recognition programs. Daily thanking staff for a job well done. * Assist team leaders in meeting and exceeding goals. * Promote empowerment by recognizing team members that make decisions. * Develop cross\-training opportunities throughout the hotel. * Post positive reviews...

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