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Guest Experience Guide

Running Subway • East Rutherford, NJ, US • published 2026-10-04 01:41:21.029435

Description

This role is for the Minecraft Experience : Villager Rescue, to be located within the American Dream, from October 2026 \- April 2026\. POSITION DESCRIPTION: We are seeking experienced and highly motivated Experience Guides with a passion for video games, live experiences and customer service to join our upcoming New Jersey experience. In this role, you are part of the operating team for the attraction, welcoming guests throughout the experience and delivering positive guest engagement. On site, you will work closely with the Experience Supervisors and Managers. You’ll directly interact with guests, welcoming them as they arrive, support ticket sales and validation, building excitement for their timed entry and engaging with them throughout the experience to ensure they are able to maximize their visit. POSITION RESPONSIBILITIES: ● Welcome all guests throughout the experience areas, delivering guidance as needed through positive conversation ● Support the daily operations in guest engagement policies and work to deliver a continued hospitality mindset ● Assist guests in entry queuing based on timed ticket entry ● Operate POS (Point of Sale) stations for ticket sales at the door and...

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