Patron Services Specialist (PT)

Town of Parker, CO • Parker, CO, US • published 2026-09-19 05:37:23.259170

Description

**Job Summary** --------------- This position administers Patron Services functions of the Cultural Department, as well as assisting with events and administrative tasks. This position works cooperatively with event promoters and PACE and Schoolhouse Theater Staff, performs office functions, provides customer service including ticket sales, refunds and issues, and interfaces with the public, donors, performers and staff. **Examples of Essential Duties** -------------------------------- **SUPERVISION RECEIVED**: Works under the general supervision of the Front of House Coordinator. **SUPERVISION EXERCISED:** None. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Administrates processing for ticket sales, exchanges, and gift cards in the box office. Under the general guidance of the Patron Services Manager and/or Patron Services Lead, executes comp ticket and group sale requests. In House Lead capacity, oversees lobby and theater during performances, ensuring safety and quality standards are met. Works with the Outreach Specialist to train and schedule ushers. Maintains accessibility equipment. Coordinates with the Box Office staff, Technical staff, Administrative staff and Concessions sta...

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