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Sr. System Analyst/Systems Analyst I

BTI • Washington, DC, US • published 2026-09-24 16:04:07.133439

Description

### **Business Technology Integrators (BTI) is a Service\-Disabled Veteran\-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission\-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services** **Position Overview:** The Senior Systems Analyst is the technical lead for the daily operation, maintenance, and modernization of ASPR’s SWIFT Correspondence instance. The role supports tenant\-specific configuration within the ACF shared environment, resolves complex application issues, manages user access and workflows, and coordinates software updates with ACF and CMS. The analyst also serves as the escalation point for issues that Tier 1 support cannot resolve. ### **Key responsibilities:** * **Application operations:** Review application logs daily and monthly to identify, investigate, reproduce, and resolve tenant\-specific issues. Track recurring problems and coordinate fixes within the shared environment. * **Annual technology refresh:** Develop the Annual Tec...

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