Administrative Intake & Operations Coordinator

Injury Chiropractic • Glendale, AZ, US • published 2026-09-22 04:42:22.003298

Description

**Job Overview** We are seeking a proactive, highly organized, and detail\-oriented **Administrative Intake \& Operations Coordinator** to join our team. This role serves as an operational anchor for our practice, managing incoming patient calls, care retention, inter\-specialty referral coordination, and administrative quality assurance. The ideal candidate blends exceptional, compassionate phone presence with strong analytical capability—specifically utilizing intermediate to advanced Microsoft Excel to handle sensitive financial, billing\-adjacent, and lien records with discretion and precision. Key Responsibilities * **Inbound Patient Intake:** Answer high\-volume incoming patient calls on a multi\-line phone queue; gather collision details, attorney representation, and medical coverage; and schedule initial multidisciplinary evaluations across our satellite clinic locations. * **Patient Reactivation \& Retention:** Conduct proactive daily outreach using our Missing Patient Log to re\-engage personal injury patients who have missed visits or paused treatment, helping them navigate scheduling barriers (transportation, work conflicts) to complete their care plans. * **Inter\-Spec...

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