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Hotel Night Auditor/Front Desk Agent

None • Orange Park, FL, US • published 2026-10-15 20:18:12.450886

Description

**Job Summary** Join our dynamic hospitality team as a Hotel Night Auditor and Front Desk Agent, where your energy and enthusiasm will set the tone for a memorable guest experience. In this pivotal role, you’ll oversee overnight operations, ensuring smooth check\-ins and check\-outs, managing guest inquiries, and maintaining the highest standards of customer service. Your expertise in hospitality management and multilingual communication will help create a welcoming environment for diverse guests. If you thrive in a fast\-paced setting and are passionate about delivering exceptional guest relations, this is the perfect opportunity to shine! **Duties** * Conduct nightly audits using property management systems (PMS) such as OPERA to reconcile accounts and ensure financial accuracy. * Greet guests warmly upon arrival, assist with check\-in/check\-out procedures, and handle reservations efficiently using hospitality reservation systems. * Provide outstanding customer service by addressing guest needs, resolving issues promptly, and offering local recommendations to enhance their stay. * Maintain accurate records of all transactions, including cash handling, billing, and incident repor...

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