All jobs → Partner boards

Service Desk Analyst

DMI • Baltimore, MD, US • published 2026-09-25 05:23:59.481507

Description

About DMI: DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end\-to\-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost\-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity: DMI, LLC is seeking a **Service Desk Analyst** to support a large State of Maryland agency. **Duties and Responsibilities:*** Provide day\-to\-day support troubleshooting software and hardware Tier I service requests. * Work with end users to identify and deliver required PC services. * Install, configure, test, maintain, monitor, and troubleshoot end\-user network peripheral devices. * Perform on\-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users * Schedule and perform PC network hardware and peripheral equipment improvements and repairs. * Consults with users to discuss local or wide area network software and...

Get jobs like this daily in Telegram: @careeri_bot