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Travel Services Specialist - Medial/Travel/Logistical background beneficial

Redpoint Resolutions LLC • Remote, US • published 2026-10-09 15:03:12.454681

Description

**REDPOINT Travel Protection IS SEEKING QUALIFIED CANDIDATES FOR TRAVEL SERVICES TEAM** **REMOTE WORK THROUGHOUT THE UNITED STATES** **DESIRED HOURS: WEEKDAY \& WEEKENDS ALL TIMEZONES** **\*Please complete all assessments and questions within when applying\*** **ROLE AND RESPONSIBILITIES:** Travel Services Specialists are the face of the Redpoint Team and a crucial pathway into the full the range of Redpoint Travel Protection services. Utilizing a dynamic contact center multi\-media phone system, Travel Service team members monitor and receive inbound phone and email. Team members will provide the following specific duties: * Support requests by noting accurate information within case and assigning to appropriate team for review. For example, Sales, Travel Assistance \& Claims Department. * Obtain timely and accurate information and direct inquires to the appropriate teams to provide seamless assistance service for traveling clients * Perform outbound phone calls and emails in response to previous inquires * Perform assigned tasks for assistance cases including logistical support for active trips. **REQUIREMENTS:** * High attention to detail with ability to adopt business processes...

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