Client Service Specialist

JPMorganChase • Philadelphia, PA, US • published 2026-09-19 05:37:23.255682

Description

**JOB DESCRIPTION** If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a **Client Service Specialist** within the InstaMed team at JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address InstaMed client inquiries, process transactions, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your knowledge of our policies and procedures to solve problems. Your work will have a significant impact on our team and clients, and you will be expected to make decisions within established procedures. **Job Responsibilities** * Provide daily customer service support within our operations, addressing client inquiries, processing transactions, and troubleshooting issues using your knowledge of our policies and procedures. * Identify opportunities to refer services based on client needs, leveraging your understanding of our financial products and market trends. **Required Qualifications, Capabilities and Skills** * Baseline knowledge of client service ...

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