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Customer Service Specialist - IT Support Technician

Arizona State University • Tempe, AZ, US • published 2026-10-09 15:03:12.456883

Description

**Job Profile:** IT Helpdesk Coordinator 2 Non\-Exempt **Job Family:** IT Support Services **Time Type:** Full time **Apply before 11:59 PM Arizona time the day before the posted End Date.** **Minimum Qualifications:** High School Diploma and two\-years (2\) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Assists with technical troubleshooting and documentation for customers in order to support the mission of the institution through technology. **Job Description:** The Enterprise Technology (ET) Experience Center is seeking a Customer Service Specialist, IT Support Technician. The primary duty of this position is to provide endpoint support to faculty, staff, and students by utilizing hardware and software. As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing ...

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