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Knit - Research Manager

Eleve Talent • Remote • published 2026-09-01 04:33:19.642303

Description

Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible.OverviewThe purpose of the Research Manager role is to ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. By owning and supporting customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables, the Research Manager’s impact is ultimately measured by positive customer retention.Responsibilities:The research function is a primary contributor to Knit’s shared business objectives of customer retention and upsells, ultimately measured by Net Revenue Retention (NRR) in addition to supporting successful Pilot to Subscription Conv...

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