Member Service Specialist (Spanish Preferred) - Pasco

ICCU • Pasco, WA, US • published 2026-09-21 22:42:50.095957

Description

To provide service to members for financial transactions. Promotes and cross sells Credit Union services. Ensures member satisfaction through courteous, accurate, and efficient service. **Duties and Responsibilities:** * Maintains a strong focus on helping each member achieve financial success. * Ensure member experiences are always at or above our Eagle Service Standards. * Behaves consistently with ICCU’s Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. * Be a positive influence on creating an upbeat and energetic team Culture. * Performs a wide range of member generated transactions through a variety of channels and systems. * Provides general information to members about Credit Union Services. * Recognizes and develops opportunities to refer products and services to members and maintain acceptable levels of Game of Work Sales goals. * Utilize resources to resolve member concerns on the first contact. * Knowledge of and ability to balance vault, ATM, cash recycler, coin machine, Money Orders, Cashier’s Checks, VISA cash advances, gift cards, debit and credit card stock, daily deposit, and teller cash drawer. *...

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