Tax & Payroll Administrative Specialist

None • Raleigh, NC, US • published 2026-09-20 22:55:05.027780

Description

This is an important support position within our office and requires someone who is an excellent communicator, takes initiative, pays close attention to detail, and follows assignments through to completion. A significant part of this position involves communicating with the IRS and state tax agencies, preparing professional written correspondence, assisting clients, and keeping outstanding matters organized and moving toward resolution. Key Responsibilities * Review IRS and state tax agency notices and correspondence. * Draft clear, accurate, and professional response letters to federal and state tax agencies. * Make telephone calls to the IRS and state agencies regarding notices, account issues, payments, filings, and other client matters. * Ask appropriate questions and obtain the information necessary to move an issue toward resolution. * Maintain detailed notes of agency conversations, including dates, representative information, reference numbers, required actions, and follow\-up dates. * Gather and organize supporting documentation needed for agency correspondence. * Track outstanding matters and proactively follow up until they are resolved or properly transferred to anothe...

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