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Operations Manager

TWO MEN AND A TRUCK • East Syracuse, NY, US • published 2026-09-28 20:55:42.459485

Description

**Summary** The Operations Manager is responsible for carrying out the day\-to\-day franchise activities to meet established operating goals, standards, sales, and profits. This is accomplished primarily through: hiring, training, and motivating franchise employees, controlling costs, managing daily franchise operations, and consistently exceeding customer expectations. The operations manager ensures the franchise is continuously operating in compliance with the franchise agreement, **TWO MEN AND A TRUCK®** system standards, and applicable laws and regulations. The operations manager should have general knowledge of functional support areas, including our core business, Human Resources, Training, Marketing, Finance, and Payroll. **Responsibilities/Tasks** * Promotes and protects the **TWO MEN AND A TRUCK®** brand * Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement * Specifies staffing requirements, interviews, hires and trains new employees, or oversees these processes * Responsible for employee accountability and adherence to franchi...

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