Patient Services Specialist II - Stewart Road Family Medicine Clinic (Galveston)

University of Texas Medical Branch • Galveston, TX, US • published 2026-09-22 10:42:51.235755

Description

**EDUCATION \& EXPERIENCE:** **Minimum Qualifications:** * Associate’s degree and one year of clerical or customer service experience. An equivalent combination of education and experience relevant to the role may be considered for this position. **LICENSES, REGISTRATIONS OR CERTIFICATIONS:** **Required:** For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of their employment in this position. **JOB SUMMARY:** The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients. **ESSENTIAL JOB FUNCTIONS:** **Lead Responsibilities:** * Ability to function as a team leader. * Provides peer guidance and leadership. * Able to effectively triage problems. * Understand clinic flow to maximize clini...

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