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Specialist - Human Resources Shared Services Tier 2 - FT - Days - MHS

Memorial Healthcare System • Miramar, FL, US • published 2026-10-03 15:14:19.385341

Description

**Location:** Miramar, Florida At Memorial, we are dedicated to improving the health, well\-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. **Summary:** As a member of the HR Shared Services team , the HR Shared Service Specialist will serve as the first point of contact and deliver front line support and to the MHS Human Resources team as well as to employees and leaders throughout the organization. The HR Shared Services Specialist will respond to employee inquiries and leadership requests, by identifying solutions and escalate as needed. Additionally, this role will contribute to the development of long term development of key HR processes during the life cycle phases of new hire through termination processes. This position requires good judgement and initiative and is accountable for the quality and productivity of requests. **Responsibilities:** De\-escalate high tension situations while reassuring callers they will receive assistance with the utmost care and attention.Manages incoming calls and ensure first call resolution...

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